Policies @ IACA
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What is Privacy Policy?
This privacy policy sets out how www.IACA.UK uses and protects any information that you give www.IACA.UK when you use this website. www.IACA.UK is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. IACA.UK may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 2020.
What information do we collect?
We may collect the following information:name
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contact information including email address
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demographic information such as postcode, preferences and interests
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other information relevant to customer surveys and/or offers
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mobile number
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any other mode of contact
What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email / SMS messages about new products, special offers, news, service-related information or any other such information which we think you may find interesting using the email address/ mobile number / other contact information, which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, mail or any other available contact information.
About Your Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How do we use cookies?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
What about Links to other websites?
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
How do we control your personal information?
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at ideators@iaca.uk
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect
What are the details about the Copyright?
This website and its content are copyright of IACA™ 2020. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download to a local hard disk extract for your personal, reference and non-commercial use only;
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material;
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other form. Plagiarism is prohibited and prosecutable under the law of India and International Intellectual Property Laws and other bodies.
Additional Comments
Certain information may be processed by third-party services to:
— Offer you the most contextual content
— Show content in your own language
— Update you your area / state / Country / planet
— Give you a unique, personalized experience according to your interests
— Give you important updates on email and SMS & phone
The following information may be processed by third party services to offer you a better experience as stated above:
-- name, email, mobile phone number
-- device information, location and network carrier
We do integrate Google Services on the website which may access your information with or without your or our knowledge, we cannot take responsibility for their actions and it does not mean that we subscribe to their views/policies. We are only using their services/applications/integrations to facilitate you the customer/reader. In good faith.
Though we have tried to be as transparent as possible in our disclosures with respect to your information, but if there is a concern specific, then please feel free to reach out to us by writing us to legal@iaca.uk and we will be happy to co-operate with you and try to address your concern.
We adhere to laws in India and put in the effort to accommodate international laws of Privacy within our practice of business where ever we can.
Payment Options
1. Online Credit / Debit Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
2. Internet Banking
You can also pay for your order through net banking options and the amount will be automatically debited from your account.
Transaction Confirmation
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact us.
All Transaction charges will be borne by the customer until mentioned therein.
Delivery of Products/Services
. What is an e-ticket/e-voucher?
An e-ticket / E-voucher is a paperless electronic document with a unique confirmation number given to passengers. Passengers are required to produce the unique confirmation number at the airport airline counter to get the boarding pass / at the hotel reception at the time of check- in, to avail the services.
2. How will I get my e-ticket/Vouchers details? Your e-ticket/vouchers/Receipt details will be sent to the email address provided by you at the time of booking/ Payments. If you do not receive your e-ticket/receipts within the mentioned time please get in touch with us by Email or Phone.
3. Is it necessary to carry my e-ticket/Vouchers with me? Yes, it is mandatory for you to carry a copy of your e-ticket/vouchers as sent by us. In the case of Virtual sessions, it will be important to keep the receipt handy.
Amendment and Cancellation Policy
- There is no refund/return/cancellation policy at IACA.
- The Amendments are at the sole discretion of the IACA. Upon receiving a request, IACA will be able to give due consideration to your request, but It will not just be a business call for the team at IACA but also, in most cases, it may not happen. If it happens, it will hinge upon an additional charge.
- All Invoices are Non-Refundable.
Jurisdiction
All disputes are subject to New Delhi Jurisdiction, as per the laws of India.
Note: Unless expressly stated otherwise, it is mandatory to contact IACA Global for refunds. The above mentioned cancellation process and refund processing time may vary.
Note: This policy will be read qua the Other Terms and Conditioned mentioned in the Master Services Agreement and subsequent agreements therein.